Shipping policy
We ship to customers across the United States and select international locations.
Processing Time
Orders are processed within 1–3 business days (excluding weekends and holidays). You will receive a confirmation email once your order ships.
Domestic Shipping (USA)
Method
Estimated Time
Cost
Standard
12-20 business days
Express
7-12 business days
Calculated at checkout
International Shipping
We ship to Canada, UK, Australia, and EU countries. Delivery takes 12-20 business days depending on location. Customs fees, duties, or VAT are the responsibility of the customer.
Tracking
All orders include tracking information sent to your email after shipment.
Lost or Stolen Packages
We are not responsible for lost or stolen packages after delivery confirmation. Please ensure your shipping address is correct and secure.
Incorrect Address
Please double-check your shipping address. If an order is returned to us due to an incorrect address, you will be charged for re-shipping.
Shipping Delays
Occasional delays may occur due to carriers, weather, or holidays. We will notify you if delays exceed 5 business days.
Questions? shipping@sporthobbycase.com